Terms and Conditions

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Boat Rental Terms and Conditions

• Must be at least 18 years of age and have a valid driver’s license.

• If born after January 1, 1989 Tennessee residents must possess Boater Safety Education Permit through Tennessee Wildlife Resources Agency. Non-residents born after January 1, 1989 must show proof of successful completion of a National Association of State Boating Law Administrators (NASBLA) approved boating safety course.

• Reservations are for full day rate only. No hourly reservations accepted.

• “Walk In” Rentals may be hourly with a two-hour minimum based on availability.

• Reservations are nonrefundable regardless of weather. You may reschedule your reservation, up to 3 times, for a later date if needed and based on availability. 

• You must call to reschedule your reservation. Please do not assume we know you wish to cancel due to bad weather. If you do not call, you will be considered a “no show” and you will forfeit your reservation.

• Rental Rates do not include fuel, life preservers, or taxes.

• Each person on board must have a life preserver. Persons under 13 years of age must wear a Coast Guard approved life preserver at all times. Life preservers are available for rent or you may bring your own.

• Rental boat equipment may vary and is not guaranteed. Substitutions or changes to reservation may be necessary if rental equipment experiences mechanical failure.

• Additional Clean-Up Fees will be charged for excessive trash, mud, pet hair, etc.

• Renters and their guests are responsible for any damage to rental boats or equipment, including propellers (Propellers are $125 plus $75 Labor).

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Cancellation Policy for Reservation:

Please understand that our cancellation policy is designed to keep our rental fleet as modern as possible for our customer’s enjoyment. For this reason, along with our short rental season, we do not offer refunds on rental reservations regardless of the weather on the date of your reservation. You may reschedule your reservation for a later date if needed. Please do not assume we know that you wish to cancel due to bad weather. Call to let us know if you wish to reschedule. You may reschedule up to 3 times due to weather or personal circumstance. Your reservation amount will be credited to your account and will expire one year after the date of your first cancellation.

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Lodging Rental Terms and Conditions

• I understand that Watauga Lakeshore Resort Lodgings has a strict No Pet Policy. If a pet is discovered on the property, your reservation will be cancelled without refund. A $250.00 cleaning fee will be charged.

• I understand that Watauga Lakeshore Resort is smoke-free and does not allow smoking inside any rental units. Smoking inside rentals will result in a $250.00 cleaning fee.

• Watauga Lakeshore Resort does not offer refunds for late arrivals or early departures.

  • Check In Time: After 2 PM

  • Check Out Time: Before 11 AM

• I understand that I may reschedule my reservation without loss of funds as long as I reschedule at least forty eight hours before arrival date.

• I understand that if I cancel my reservation, the reservation must be cancelled by phone. 
   

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